Travel & Hospitality
- Mar 16
- 1 min read
Updated: Mar 23
In today's rapidly changing economic landscape, understanding market trends is crucial for business leaders in the Travel & Hospitality industry. The ability to anticipate shifts in consumer behavior, technology, and industry dynamics can mean the difference between thriving and merely surviving.
Corporate Travel Client
Business travel is a vital driver of international trade, significantly impacting revenue expansion, customer satisfaction, and overall economic activity.
TMC Partners collaborated with a leading corporate travel company to update the data infrastructure that supports executive decision-making in sales and financial areas.
This collaboration resulted in the development of a scalable data warehouse and analytics framework covering air, car rental, hotel, and rail business segments.
By providing a unified, decision-ready perspective across these areas, leadership obtained the clarity needed to foster strategic partnerships, assess system acquisitions in the digital space, and optimize internal processes for quicker and more dependable decision-making.
The Technology Landscape
The year-long modernization project entailed gathering data from Reservation Systems, Salesforce CRM, and Client Central ERP into Snowflake Data Lake and Looker Dashboards.
Source Systems: Salesforce, Client Central, Booking & Reservation Systems.
Integration Layer: Informatica IDMC and CDIR, Snowflake Data Lake.
Reports & Analytics: Google Looker Dashboards, JIRA Dashboards & Metrics.
Key Outcomes
More than 5 billion records have been transferred to the Snowflake Data Lake, accompanied by 14 Looker Dashboards focusing on Sales, Financial, and Operational KPIs.
Implementation of Informatica CDIR for near-real-time data streaming and change capture.
Enhanced visualizations for the Air, Car, Rail, and Hotel sectors tailored for C Suite executives. The executive team benefitted from accelerated value realization and gained visibility into performance metrics for strategic and operational decisions.
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